Senior Customer Marketing & Events Manager
Marketing, London
Senior Customer Marketing & Events Manager
Marketing, London

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences; these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment.

What you'll be doing:

NTT DATA is seeking an experienced Customer Marketing & Events Manager to manage highly visible events and develop and to develop and lead our customer marketing programme.

Working closely with the sales team and marketing team to identify event goals, content, and promotion strategy, and coordinate all event logistics. Secondly, building a client marketing programme that strengthen relations with clients, in turn leading to deeper, more meaningful relationships.

Key responsibilities


  • Own the planning, production and execution of events hosted in the UK and Ireland – both internal and external - from large hosted events to participation in industry tradeshows, smaller events, to virtual events
  • Develop content led events, that position NTT DATA uniquely in the market – driving the end to end to process, from objectives, requirements, message & persona development, through to activity execution to outcomes and KPI’s
  • Responsible for building the event strategy and event goals to ensure event success. 
  • Serve as event project manager, responsibilities include, but are not limited to: pre-event planning, venue selection, vendor management, agenda development, event promotion and registration, logistics, on-site event management, event follow-up and reporting.
  • Work closely with marketing, sales, offerings teams, PR, and executive management to achieve business goals via event marketing.

Customer Marketing

  • Develop and roll out our client relationship programme, increasing engagement with executive persona’s across our key client accounts
  • Create and develop a plan around marketing to our key customers, to drive up-sell/cross sell of NTT DATA solutions,  leveraging a wide array of channels including events
  • Development of best practice "client journey" engagement campaigns through direct and indirect channels to ensure that have a number of touch points with customers throughout the year
  • Manage flagship public sector campaign, Civil Service Data Challenge.

What you'll need:

  • Experience in marketing for a B2B event at a technology company
  • Experience of developing marketing strategies for multiple large scale events (offline and/or online)
  • Strong stakeholder engagement (internal and external) with the ability to influence
  • Proven experience running successful paid media campaigns.
  • Copywriting experience for email, landing page and paid media campaign
  • Content creation is very important for this role

...and finally:

The focus on Clients First, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example.

We don't look for finished articles. We look for people who want to continue their career growth alongside NTT DATA 's.

To support your hard work and dedication, we will offer you the following:

  • A people focused business
  • Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills.
  • A varied client base
  • …And much more!

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Service Line Manager

Kapil Ghetia
Senior Director - Marketing and Communications

Kapil is responsible for all aspects of marketing from strategy, brand management, marketing & communications, digital & social and public relations.

2 Royal Exchange

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

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