Back to Job SearchThe team you'll be working with:
Our Public Services team has achieved some of the largest growth of both people and projects across NTT Data UK, and this position represents a key role within this business unit. NTT is an agile, innovative, and extremely people-focused company; it feels like a start-up but with serious backing and has the reputation of exceptional end-to-end solutions. You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people, and community. Everything we do is underpinned by our core values of 'Clients First,' 'Teamwork,' and 'Foresight,' and we achieve these by putting people first. We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity,” aim to create a space for us to learn and get involved in building a truly diverse environment.
What you'll be doing:
In this role, your primary focus will be on establishing and nurturing productive relationships with various stakeholders, including sales support and service lines. You will collaborate with these teams to craft tailored solutions that address your clients' specific business needs. This involves engaging with key personnel within assigned customer accounts and extending your network by fostering connections with decision makers and influencers, both at CXO levels and below. Through these relationships, you will emphasize the value our services bring to the table, irrespective of immediate sales prospects.
Part of your responsibilities will encompass building and cultivating partnerships with vendors and other key collaborators to drive the growth of our business. You will take charge of managing the commercial and contractual aspects of client relationships, skillfully negotiating to ensure mutually beneficial outcomes.
Your role also entails effective management of the sales pipeline. You'll be proficient in identifying opportunities, nurturing leads, closing sales, and achieving revenue targets. You'll leverage your understanding of our diverse service offerings and digital capabilities to align them with the unique business priorities of our clients. Co-creating comprehensive multiyear roadmaps will be a significant aspect of your engagement.
Through tailored value propositions, you will communicate how our company differentiates itself and addresses clients' specific needs. You will proactively balance new business pursuits with renewals, employing strategic sales efforts to maximize results. Additionally, you will continuously assess, clarify, and validate customer requirements to ensure their evolving needs are met. Your tenacity in following up with customers will be key in transitioning discussions into concrete interest and deal execution. Your negotiation skills will be geared towards achieving pricing and commercial agreements that align with our profitability objectives.
Furthermore, you will consistently monitor progress toward revenue and margin targets, devising strategies to exceed expectations. You will ensure comprehensive coverage of work orders across our client base and uphold accountability for delivering budgeted margins, encompassing project and net margins.
Taking ownership of delivery across all revenue streams, you will lead efforts in developing solutions that best cater to customer needs. This includes defining project deliverables and coordinating the involvement of cross-functional company personnel. Collaborating closely with sales support and service lines, you will structure solutions that align with client requirements, presenting them back in compelling proposals. Effective account operations management will be a priority, entailing setting objectives, establishing work breakdown structures, ensuring timely timesheet completion, and proficiently managing work in progress and work at risk.
What experience you'll bring:
Our successful candidate will be an experienced Account Manager who has worked on new business sales including deal sizes in the range of £5m - £20m and/or has a proven track record of significantly growing accounts within the Home Affairs domain. A strong network of current relationships with key departments including (Public Safety, Migration and Borders, Homeland Security, Central DDaT and Arms Lengths Bodies) would be advantageous.
Who we are:
The focus on Clients First, Teamwork, and Foresight is in our DNA, and we are looking for someone who shares and embodies these core values, leading by example. We don't look for finished articles. We look for people who want to continue their career growth alongside NTT DATA's.
Service Line Manager
Vicki leads a very successful Public Services team. With a strong track record in Govt. Vicki's experience brings a wealth of valuable knowledge and leadership to the company.
Location
“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.
At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”
Fernando Apezteguia, CEO, NTT DATA UK
