Back to Job SearchThe team you'll be working with:
In this role, you will take a leadership position in driving the development of sector-specific solutions and propositions, supporting the business in pre-sales activities, and ensuring technical assurance throughout the delivery process. You will also play a key part in shaping the future capabilities of the sector, ensuring alignment with the company’s growth strategies.
What you'll be doing:
Key Responsibilities:
1. Strategy Development (Supporting Solutions Lead if applicable):
- Service Focus: Identify and define the solutions and services your sector will take to market, ensuring alignment with existing capabilities within the Delivery teams.
- Capability Needs Identification: Help shape future capability requirements for your sector, feeding these insights into service line growth strategies to drive business expansion.
2. Solution and Proposition Development:
- Ideation and Solution Design: Participate in ideating and defining sector-specific solutions and offerings, generating market-facing collateral and competitive propositions.
- Solution Tailoring: Collaborate with Service Lines to adapt cross-industry solutions to meet the particular needs of your sector, ensuring a competitive market position.
3. Pre-sales Leadership:
- Qualification Support: Assist in qualifying opportunities by focusing on alignment with the sector’s strategic direction and evaluating how engagements match current or planned capabilities.
- Pre-sales Direction: Lead or participate in defining solutions for major opportunities, working with Service Line teams to drive competitive positioning and interact with senior clients to differentiate the company’s offerings.
- Proposal Development: Contribute to developing proposals for significant opportunities and oversee the quality of all proposals across the sector to maintain high standards.
- Client Interaction: Build and maintain strong relationships with senior technology and engineering representatives from clients, supporting the identification and pursuit of new opportunities.
4. Technical Assurance & Issue Resolution:
- Pre-sales Solution Assurance: Ensure that the solution and engineering aspects of proposals are robust and aligned with broader business assurance functions, delegating responsibilities where appropriate.
- In-Delivery Solution Assurance: Oversee the assurance of solutions and engineering activities during project delivery, ensuring alignment with the broader business and delegating tasks where necessary.
- In-Delivery Technical Escalation Handling: Act as a senior point of contact to resolve technical or solution-related issues during delivery, providing guidance and managing senior client interactions when concerns are raised.
What experience you'll bring:
1. Strategic Leadership:
- Proven experience in shaping and leading the development of solutions and services in alignment with business capabilities and market needs.
- Ability to identify capability needs and influence growth strategies across service lines.
2. Pre-sales Expertise:
- Strong leadership in pre-sales activities, including the qualification of opportunities, development of compelling proposals, and direct engagement with senior clients.
- Ability to work cross-functionally with service line and sales teams to deliver competitive and tailored solutions.
3. Technical and Delivery Assurance:
- Demonstrated ability to oversee the technical assurance of proposals and delivery outputs, ensuring that solutions are aligned with client expectations and business assurance standards.
- Experience in handling technical escalations during project delivery, acting as a trusted advisor to both internal teams and clients.
4. Client Engagement:
- A client-centric mindset, with the ability to build and maintain strong relationships with senior stakeholders within the technology and engineering domains.
- A proven track record of supporting business growth through client interaction and opportunity identification.
1. Strategic Leadership:
- Proven experience in shaping and leading the development of solutions and services in alignment with business capabilities and market needs.
- Ability to identify capability needs and influence growth strategies across service lines.
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2. Pre-sales Expertise:
- Strong leadership in pre-sales activities, including the qualification of opportunities, development of compelling proposals, and direct engagement with senior clients.
- Ability to work cross-functionally with service line and sales teams to deliver competitive and tailored solutions.
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3. Technical and Delivery Assurance:
- Demonstrated ability to oversee the technical assurance of proposals and delivery outputs, ensuring that solutions are aligned with client expectations and business assurance standards.
- Experience in handling technical escalations during project delivery, acting as a trusted advisor to both internal teams and clients.
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4. Client Engagement:
- A client-centric mindset, with the ability to build and maintain strong relationships with senior stakeholders within the technology and engineering domains.
- A proven track record of supporting business growth through client interaction and opportunity identification.
Who we are:
We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA
what we'll offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
Service Line Manager
A senior leader with 20 years of management consulting and digital transformation experience across a broad range of products and services. I love coaching people and helping them succeed. I thrive in flexible, agile environments, where collaboration is key to success. I am focusing on lifecycle optimisation, driven by desire to continuously improve commercial and technology performance.
Location
“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.
At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”
Niccolo Spataro, CEO, NTT DATA UK
