You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester.
Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.
We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more!
The Head of Delivery and Transition (Managed Services) is responsible for developing and leading, integrating and evolving our combined Delivery and Transition Management Practice. The successful candidate will bring together our capabilities; defining the strategy, roadmap, service offerings and operations. They will also be responsible for oversight of promoting/selling and delivering these services, working on proposals, pro-active GTM engagement, resourcing and client engagement.
This is an excellent opportunity to bring together the existing strengths of our Delivery and Transition Management Teams to ensure we are positioned for growth and the pro-active improvement of our existing delivery engagement and new business opportunities.
Whilst they are discreet disciplines, there are synergies between Delivery and Transition work within our Managed Services engagements and the role has been created to establish standard operating procedures, grow our capability, provide career development opportunities for our teams and to provide a critical link between Service Management, our Sector Teams and our Managed Service Delivery practices.
The successful candidate will have a solid working knowledge of both disciplines, the ability to apply these to a range of client needs and service types and the ability to develop the capability at an appropriate pace to meet growing demand.
Some of the key responsibilities/outcomes for the Practice are described below:
The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example.
To support your hard work and dedication, we will offer you the following:
A people focused business
Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills.