Senior Commercial Officer / Associate Commercial Manager
Business Operations, London
Senior Commercial Officer / Associate Commercial Manager
Business Operations, London

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open  golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more!

What you'll be doing:

As a Commercial Manager you will play a key supporting role in providing commercial services, devising, support and implementation of strategy to meet the needs of our fast-paced business and customers.  This role supports all of our public sector customers across Central and Local Government and other public service sectors

The focus of your role will be to facilitate the transaction of good business throughout the full sales lifecycle. You will support proposals, contracts and changes, supporting customer and supplier discussion / negotiations and owning the management of contractual and commercial matters. 

The role expects you to support account / business teams on proposals, pricing, contractual items, negotiations and dealing with contract management issues. You’ll use your knowledge and experience to identify commercial risks and opportunities and devise appropriate mitigations. You’ll coach and/or engage with other teams to enhance the commercial solution.

Your responsibilities will include:

  • supporting commercial aspects of bids, helping to build a commercial offer that balances the need to maximise the businesses competitive position whilst achieving an acceptable contractual outcome
  • improving commercial consistency and performance with key customers
  • formulating, negotiating and obtaining approval for contractual terms and conditions, work orders and pricing
  • supporting or leading standard contract negotiations with customers and suppliers, with a view to flowing down/up terms and risk between all parties
  • supporting the development and implementation of the pricing policy and ensure business adherence through core processes
  • supporting the development and implementation of the IP strategy including protection and exploitation of company’s IPR in commercial transactions
  • establishing key customer and supplier relationships at contractual level
  • developing, rationalising, implementing and owning the processes required to make the commercial function more efficient and effective

What you'll need:

What we’re looking for from you, is someone who has:

previous commercial or subcontract experience in consultancy and/or public sector

good working knowledge of legal issues, profitability requirements, contract structure, terms and conditions, sub-contract considerations, funding and payment plans

the ability to formulate (with support) the full range of agreements with customers, partners, including: teaming agreements, confidentiality agreements, licences of intellectual property and responsible for drafting contracts / agreements and provides guidance on drafting techniques to their team

an astute analytical ability to identify commercial risks and opportunities, and ability to devise a flexible range of mitigations

knowledge of contract management issues

experience in negotiating, onboarding and managing suppliers

the ability to forge good working relationships and communication with peers, other colleagues, internal and external customers

Able to successfully work with clients and internal stakeholders

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Service Line Manager

Stuart Daley
Chief Operating Officer

2 Royal Exchange

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

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