Are you interested in joining a growing Design team within innovative, collaborative, client focused and low ego environment? We are looking for Design Researchers who have a passion for creating new service design and research methods and practices.
NTT DATA is a trusted global innovator, employing over 100,000 people in over 50 countries around the world. Despite our scale, we think and act like a start-up, approaching every challenge with creativity and precision. Our services range from Design, Consulting, Business Transformation to Software Engineering and Technology Innovation, and we serve a broad range of sectors.
Tangity is a global, leading user experience and technology design brand based in the heart of London. Part of the NTT DATA, we have a reputation for designing and building compelling digital solutions that help consumers and business users get things done – simply, beautifully, and effectively. Our award-winning creations have set new standards for clients such as across multiple sectors.
The Design Researcher will work collaboratively on a wide-range of projects and use human-centered and participatory design methods to research, model and facilitate service, customer experience and product improvements. They will be confident in planning and conducting primary research with external stakeholders and customers, in addition to secondary research, synthesising their findings into strong insights, through clear storytelling. You will work with and across various cross-functional departments to co-create and help form the design strategy for the project.
The Design Researcher needs to be passionate about research of all types and be a creative thinker with a strong research foundation but a flexible approach in this fast-moving organization. You also need to be open to exploring out-of-the box research and be comfortable exploring data to back-up their reasoning. The mission of the Service Design team is to inspire innovative products and services by connecting the dots across people, processes, and products to positively impact the customer experience.