Business Operations, West Midlands
Business Operations, West Midlands

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open  golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more!

What you'll be doing:

T​he role is based in our Birmingham office located in the Birmingham Business Park and is suitable for a Receptionist looking to develop a career in Facilities Management

  • Liaison with key stakeholders including building managing agent in order to support tasks efficiently and effectively
  • Creating passes for new starters and ensuring leaver passes are deactivated
  • Provide first line response to reactive events
  • Coordination of access for 3rd parties
  • Ensure premises are maintained in a safe and secure manner
  • Porterage and logistic support services as required – ordering, distribution and storage of materials and stationery
  • Mail distribution and courier processing.
  • General security services, including use of access control systems
  • Helpdesk logging and closing down jobs
  • Managing the reception and ensuring smooth running of the office and Assisting the Facilities Manager with day to day operations
  • Other AD-hoc duties as required
  • General office management and other adhoc duties

What you'll need:

  • Experience of Front of House services.
  • Have a proactive approach to maintenance and building management.
  • Good customer relationship skills demonstrable by experience.
  • Keyboard skills and basic computer literacy.
  • A team player but able to work under own initiative and able to escalate matters out of own limitations.
  • Good communications skills.
  • A desire to develop and undertake training as and when required.
  • Customer focused.
  • Presentable and approachable, with a ‘can-do’ attitude.

...and finally:

The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example.

We don't look for finished articles. We look for people who want to continue their career growth alongside NTT DATA 's.

To support your hard work and dedication, we will offer you the following:

A people focused business

Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills.

A varied client base

…And much more!

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Service Line Manager

Stuart Daley
Chief Operating Officer

Birmingham Business Park

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

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