Commercial Manager
Business Operations, London
Commercial Manager
Business Operations, London

Who we are:

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open  golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more!

What you'll be doing:

As a Commercial Manager you will play a key supporting role in providing commercial services, devising, supporting and implementing strategies to meet the needs of our fast-paced business and customers.  This role supports all of our public and private sector customers across multiple sectors, including Telecommunications, Media, Insurance, Banking, Manufacturing, Automotive, Retail, Pharmaceutical, Energy, Central and Local Government and other public service sectors

The focus of your role will be to facilitate the transaction of good business in long and medium term programmes – from contract changes, tracking services levels and key performance indicators, commercial governance meetings, negotiations with customers, assisting project teams through the conclusion of contract delivery, as well as recognising opportunities for new business. You will support own the management of contractual and commercial matters. 

The role expects you to support account / business teams on proposals, pricing, contractual items, negotiations and dealing with contract management issues. You’ll use your knowledge and experience to identify commercial risks and opportunities and devise appropriate mitigations. You’ll coach and/or engage with other teams to enhance the commercial solution.

What you'll need:

  • Improving commercial consistency and performance with key customers
  • Formulating, negotiating and obtaining approval for contractual terms and conditions, work orders and pricing
  • Supporting or leading standard contract negotiations with customers and suppliers, with a view to flowing down/up terms and risk between all parties
  • Supporting the implementation of the pricing policy and ensure business adherence through core processes
  • Supporting the implementation of the IP strategy including protection and exploitation of company’s IPR in commercial transactions
  • Establishing key customer and supplier relationships at contractual level
  • Developing, rationalising and implementing the processes required to make the commercial function more efficient and effective
  • Supporting commercial aspects of bids, helping to build a commercial offer that balances the need to maximise the businesses competitive position whilst achieving an acceptable contractual outcome
  • Commercial management of key high value long term customer contracts, developing and implementing processes for reporting on key metrics
  • Developing the contract management function across the accounts and wider business
  • Ensuring contract compliance through obligations and deliverables management
  • Providing accurate and informed contract analysis and recommendations to support decision making
  • Identifying commercial risks and opportunities, and devise appropriate mitigations
  • Implementing the commercial strategy
  • Managing contracts in accordance with guidelines, regulations and approvals
  • Providing experience, commercial advice and support to the account team
  • Liaising closely with Finance, Legal and other functions

...and finally:

Our team believe in hard work. We celebrate each other's successes and are always honest with each other. When we work together, we are unstoppable. We're leading the way with making anything possible and we will need candidates who share the same values and will raise the bar on delivering excellency for the Test team. Together we are one.

  • A fast-paced and exciting working environment.
  • A people focused business
  • Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills.
  • A varied client base

And much more…

Back to search Email to a friend Apply now

Service Line Manager

Stuart Daley
Commercial Director

2 Royal Exchange

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Simon Williams, CEO, NTT DATA UK

Jobs at NTT DATA

Browse all