HR Systems Specialist
Human Resources, London
HR Systems Specialist
Human Resources, London

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open  golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more!

What you'll be doing:

We are currently looking for an expert in the SuccessFactors platform, in particular the Employee Central and Performance & Goals modules, to join our growing HR team.

In this role, you will be focusing mainly on the following:

HR Systems:

  • Be the primary subject matter expert for the HR system SuccessFactors (Employee Central and Performance & Goals)
  • Provide support for both operational and tactical activities and projects, including training the team on the system and M&A workstream activities
  • Facilitate the execution of system changes (updates, integrations, new configurations, enhancements) and participate in all aspects of system testing
  • Understand the importance of change management to facilitate the transition to new technology and processes. Develop user procedures, guidelines, process maps, training materials and documentation
  • Review, assess and recommend improvements to HRIS workflow and processes, user experience, and innovative solutions
  • Provide functional system support, end-user troubleshooting, issue remediation and escalation management
  • Maintain knowledge of current trends in system requirements, releases and other HR technologies to enhance and improve efficiency in HR operations and service to employees
  • Provide support for annual cyclical performance management activities via SuccessFactors module Performance & Goals
  • Responsible for building, preparing, maintaining, and delivering key reports on a recurring basis plus dashboard development.


  • Own and manage data reporting, capture and validation
  • Ensuring high degree of data accuracy
  • Development of dashboards

What you'll need:

In order to succeed in this role, you should be able to demonstrate the following:

  • Ideally experience of working within a HR team with experience of close engagement/collaboration with wider HR stakeholders
  • In-depth experience of SF platform, in particular EC and P&G modules
  • Ability to train stakeholders in a user friendly manner with excellent verbal/written communication skills.

Back to search Email to a friend Apply now

Service Line Manager

Farah Hussain
Senior HR Manager

Farah is a very experienced HR Manager & Business Partner with excellent knowledge across all aspects of HR. This enables Farah to add value at all levels of the organisation.

2 Royal Exchange

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Simon Williams, CEO, NTT DATA UK

Jobs at NTT DATA

Browse all