Facilities Assistant
Internal, West Midlands
Facilities Assistant
Internal, West Midlands

Who we are:

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open  golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more!

What you'll be doing:

The role is based in our Birmingham office located in the Birmingham Business Park on a 3-4 days basis for a 12 months fixed term contract.

  • Liaison with key stakeholders including building managing agent in order to support tasks efficiently and effectively
  • Ensure premises are opened and secured with agreed procedures
  • Creating passes for new starters and ensuring leaver passes are deactivated
  • Provide first line response to reactive events
  • Coordination of access for 3rd parties
  • Ensure premises are maintained in a safe and secure manner
  • Porterage and logistic support services as required – ordering, distribution and storage of materials and stationery
  • Supporting onsite Facilities projects
  • Mail distribution and courier processing.
  • General security services, including management of CCTV and access control system
  • Helpdesk logging and closing down jobs
  • Managing the reception and ensuring smooth running of the office and Assisting the Facilities Manager with day to day operations
  • Other AD-hoc duties as required
  • Raising PO and new venders
  • General office management and other adhoc duties

What you'll need:

  • Experience of office management and Facilities management.
  • Good understanding of health and safety requirements within a building environment.
  • Have a proactive approach to maintenance and building management.
  • Good customer relationship skills demonstrable by experience.
  • Keyboard skills and basic computer literacy.
  • A team player but able to work under own initiative and able to escalate matters out of own limitations.
  • Good communications skills.
  • A desire to develop and undertake training as and when required.
  • Customer focused.
  • Presentable and approachable, with a ‘can-do’ attitude.

...and finally:

NTT DATA is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

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Service Line Manager

Claire Webster

Birmingham Business Park

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Simon Williams, CEO, NTT DATA UK

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