Role description

Data centre engineers are responsible for implementing data centre strategy in the design and provision of data centre infrastructure for NTT DATA’s Telecom client. A team of DC engineers will work cohesively to manage IT Comms room, new installation, carry out preventive maintenance among many other duties.

Job Responsibilities and Accountabilities

• Responsible for implementing data centre strategy in the design and provision of data centre infrastructure
• Review with data centre facility managers on data centre plant status, upkeep and plant maintenance schedule
• Be responsible for all data centre infrastructure changes, ensuring the timely implementation of same
• End to end responsibility for all new installations e.g. devices, racks etc
• Review all installation requests and assess space management requirements
• Report on data centre facility heath status, upkeep and plant maintenance schedule
• Perform routine preventative maintenance processes and procedures
• Manage and enforce logical and physical access controls within the data centres
• Management of contractors working on-site in any data centre, provide visitor escort
• Manage IT Comms room
• Be aware of the underlying data centres infrastructure, compliance and procedure controls
• Perform DR exercise activities and provide support during actual DR
• Implement, enhance, review and enforce logical and physical access controls within the data centres
• Implement and maintain asset management within the data centres
• Rack and stack of the IT assets
• Provide visual verifications to assist in remote troubleshooting
• Provide power cycling
• Provide tape media management support

Experience/Skill/Capability Requirements

• Requires 5-7 years relevant experience
• Excellent knowledge of systems software / hardware, networks and operating systems
• In depth understanding of critical data centre mechanical and electrical equipment.
• Knowledge of handling Rack, stack equipment including commissioning of new racks
• Exceptional knowledge of processes and tools utilized for system management, problem reporting, change management and support tools.
• Excellent technical troubleshooting skills.
• Excellent interpersonal and customer service skills. Ability to physically perform general office requirements
• Able to lift up to 40 lbs.
• Regularly required to bend, stoop, etc.