Modern Workplace Technical Architect
Software Development, Birmingham
Modern Workplace Technical Architect
Software Development, Birmingham

The team you'll be working with:

The role is based at our Birmingham Delivery Centre which offers a modern office environment with collaboration spaces and hot desk facilities. The role will benefit from a hybrid working policy of office, client site and remote working.

The initial assignment for this role will be with one of our UK Managed Service clients.  The client head offices are based in Birmingham and London.  There will be an expectation to work on-site from time to time, due to the nature of the assignment.

As part of this Modern Workplace role, you will be involved in designing solutions for enterprise clients and forming strong relationships with the client and third parties

What you'll be doing:

  • Working with the lead Solution Architect supporting all aspects of Workplace Services.
  • Providing our diverse range of customers with agnostic, industry-leading advice, and expertise to help them select the right technology solutions and make the most of them.
  • Driving enhanced user experiences and digital workspace transformation.
  • Assisting in presales opportunities from inception through to handover into delivery.
  • Aiding in go to market message, driving and evangelising our opinion, breadth of capability and experiences to internal teams, customers, and partners.
  • Acting as a senior architect within the Workspace team as well as the wider Solutions group.
  • Working with customers, presales and Client Partners to qualify opportunities, understand business and technical requirements and design appropriate solutions using a breadth of workspace and adjacent technologies.
  • Producing high quality documentation from solution designs, contribute to RFP responses, business cases, HLDs and SoWs.
  • Supporting the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service.
  • Explaining the features, benefits and technical specifications of Workspace and adjacent technologies, solutions and services to internal and external audiences.
  • Working with the wider team, to ensure platform integration is properly conducted and maintained to expectations and needs.
  • Taking part in pre-issue/post-issue peer reviews, utilising your expertise and up-to-date knowledge to advise on viability of proposed solution or advise alternatives.
  • Organise the implementation through constant improvement of information systems, data handing, processes/procedures, organisation and equipment.
  • Utilise your excellent communication skills and history of outstanding client-communication to ensure customers and internal stakeholders are aware of progress and future plans.

What experience you'll bring:

  • Experience working with Microsoft technologies, which support workplace services. Specifically, but not limited to:
    • SCCM & Intune (MECM)
    • Active Directory
    • Microsoft Entra
    • Teams and SharePoint Online
  • Demonstratable experience with Exchange Online, Teams, SharePoint online and OneDrive as well as associated security aspects of those services
  • Ability to script solutions to automate, or ensure consistent standards are applied.
  • Proven ability to package applications for deployment through MECM.
  • Experience producing detailed specifications in regard to expectations and needs.
  • Experienced in handling RFC (Request For Change) and CCNs (Change Control Notices).
  • Must be an excellent team player and able to adapt quickly to changing workloads and priorities.
  • Excellent documentation and presentation abilities are mandatory.
  • Ability to work with a diverse group of technically experienced resources.

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA

what we'll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

For more information on NTT DATA UK & Ireland please click here

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.

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Service Line Manager

Luke Freeman
Head of Managed Service

As the Head of our Managed Services Practice for UK&I, I am responsible for the delivery of our full range of Managed Services covering; Service Desk, Digital Workplace, Cloud/Infra, Applications and Data Platforms. My Team and I are also responsible for continually developing our capabilities, services and market offerings which are delivered through a blend of on/near/offshore delivery locations.


“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

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