Dynamics 365 and Power Platform Architect
Software Development, London
Dynamics 365 and Power Platform Architect
Software Development, London

What you'll be doing:

An exciting opportunity has arisen for an MS Dynamics 365 (CRM / Customer Engagement) and Power Platform Technical Solutions Architect to join our Microsoft Business Apps Practice, the top UK Dynamics practice in Government and growing across a range of industries. If you have a strong Dynamics and Power Platform background, we can provide an excellent platform to develop your career whilst helping our clients tackle some of their biggest challenges. As a Technical Solutions Architect, you will be integral to the delivery of enterprise-level client projects, working within verticals including Public Services, Automotive, Insurance, Energy & Utilities and more.

The role is flexible around location but there will be periods where you are required to work on client sites within the UK.

The role will entail:

  • Working with business and technical stakeholders to lead future product direction and technology capability, helping our customers to better exploit the technologies available to them to achieve true success within their business.
  • Design, delivery and governance of industry leading end-to-end technical solutions using Dynamics 365 and the wider Microsoft stack, from inception through to successful completion using the latest technologies.
  • Promoting and facilitating coordination of all technical streams within a programme to achieve the successful delivery of an integrated solution, including leading the projects delivery team.
  • Leveraging your knowledge of the entire Dynamics 365 Customer Engagement suite, including Dynamics 365 for Sales, Dynamics 365 for Customer Service and Customer Insights.
  • Leading the configuration and customisation of Dynamics 365 and its associated components using plugins, custom workflow assemblies and JavaScript, as well as extended Azure/Office 365 functionality.
  • Working with the wider Microsoft stack such as Power Automate, LogicApps, Azure Service Bus, WebJobs, Power Apps, Power BI and Power Portals. Making use of cutting-edge technologies including Gen AI, IoT and RPA. Working in a varied technical environment covering digital, applications and infrastructure
  • Working as part of consultancy projects and within high-performing, collaborative teams.
  • Supporting practice development activities. 
  • Participating in pre-sales activities.

What experience you'll bring:

  • Experience in a customer facing or professional services role with excellent written and oral communication skills, having the ability to explain technical components to non-technical users.
  • Experience of the wider Azure/Office 365 stack, such as Microsoft Power Automate, Power Apps, Power Portals, LogicApps, Azure Service Bus, Azure Functions and WebJobs.
  • Highly proficient in designing and deploying Dynamics 365 and Power Platform, with experience of all configuration and customisation methods, including configuration of forms, business process flows, business rules and workflows, and customisation of plugins and custom workflow activities.
  • Skilled at explaining and presenting both solutions and rationale for decision making to a technical and non-technical audience via documentation and presentations.
  • Full project life cycle delivery experience - including pre-sales, estimation, proposal & bid writing, project and team management.
  • UK residency or UK national to support eligibility for security clearances which may be required during the course of your work.  Highly exceptional candidates who are close to achieving residency status will be considered.
  • Able to take a hands on-approach.


Must have experience of the following:

  • Dynamics 365 Customer Service
  • Power Platform
  • Azure Services (particularly in relation to securing, integrating and extending Power Platform and Dynamics solutions)
  • Agile Scrum project delivery methodology

Ideally having:

  • Dynamics 365 Sales
  • Dynamics Customer Insights
  • Experience of the wider Azure technology stack
  • Certified Microsoft Dynamics 365 + Power Platform Solution Architect
  • UK Government security clearance a bonus

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.


For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA

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Service Line Manager

Philip Schofield
Head of Enterprise Cloud Solutions

Epworth House, London

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

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