Business Operations Coordinator
Business Operations, London
Business Operations Coordinator
Business Operations, London

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open  golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more!

What you'll be doing:

We are looking for an enthusiastic, accomplished, and highly organised individual to join our friendly and collaborative Operations team.  You will hold a key role within the business supporting in running our central management information, providing analysis and insight to assist in decision making.

The Business Coordinator will provide administrative and co-ordination duties to the business, ensuring that we maintain accurate data and efficient processes.  

This person will need good communication and stakeholder management skills as well as patience and a flexible approach whilst working in a demanding environment.

This is a vital role in the running of the department within a growing resource area in a time of increased inter-company cooperation. You will need to be comfortable working under pressure and to tight deadlines.


  • Run all MI data (weekly and monthly basis)
  • Manage the Interco contractor set and up and extensions.
  • Understand Interco demand and ensure it is captured in our Resource Management tool, Kimble, to enable key milestones to be accurately reflected
  • Utilise Kimble to ensure accurate SF Forecasting, Assignment Maintenance, Troubleshooting
  • Provide administrative and coordination duties to business, support to maintain accurate data in resource management tool and time entry in SAP
  • Ensure that month end reporting is on time and accurate, to enable business to identify and convey results and trends
  • Assist in daily meetings, reporting on business operational activities
  • Upkeep all systems and data including Kimble (resource planner) and SAP (timesheet management)
  • Promote efficient business processes
  • SAP time entry support for the business
  • Produce regular reports and stats to support the business to identify and convey results and trends
  • Assist with allocation of resources

What you'll need:


  • Ability to interpret data, with strong problem-solving skills with the ability to think outside the box
  • Good knowledge of Excel
  • Knowledge or ability to become a strong user of SAP
  • Hands on Power BI experience
  • Self-starter and able to manage tasks with limited supervision
  • Strong organisational, planning and interpersonal skills

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Service Line Manager

Stuart Daley
Chief Operating Officer

2 Royal Exchange

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

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