Lead Salesforce BA
Software Development, London
Lead Salesforce BA
Software Development, London

The team you'll be working with:

As part of our continuous growth, we are looking for a Lead Salesforce Business Analyst to join our Customer Engagement practise in London on full-time basis.

What you'll be doing:

  • Provide SME for both client delivery projects and prospect client pre-sales engagements
  • Lead the design and configuration based on solutions for our clients
  • Translates business requirements into solutions
  • Precisely capture business problems, value drivers, and functional/non-functional requirements
  • Ensuring that the solution accurately reflects and meets the defined expectations of the business, from both functional requirements and process perspectives
  • Provide a detailed level of effort estimates for proposed solutions and provide expertise during pre-sales efforts to estimate the level of effort
  • As a Leader, demonstrate thought leadership through publishing, public speaking, and client presentations


What experience you'll bring:

  • Strong experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform
  • Proven ability to design and optimize business processes and define solutions
  • Have creative problem solving and analysis skills with an ability to identify develop and implement solutions to gaps to meet the needs of the business
  • Ability to lead and/or participate in design sessions and communicate design options to clients
  • Experience in Agile, Scrum, and Waterfall methods
  • Strong stakeholder management and client-facing skills
  • Ideally with Salesforce Certification
  • Telco experience

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA

what we'll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: NTT DATA UK & I 

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.

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Service Line Manager

Philip Schofield
Head of Enterprise Cloud Solutions

Epworth House, London

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

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