You will be joining this rapidly growing service line responsible for all Managed Service contracts to all of our customer across all sectors. We cover Service Operations and service desk, AMO, Cloud technology, End User Compute and legacy ITO. We align with ITIL and are agnostic across our delivery capability in relation to core IT, cloud, service desk, EUC tools and technologies.
We are passionate about delivery and live the NTT DATA values in parallel with a healthy work / life balance and a great team spirit.
As an Application Support Consultant, you will be providing technical knowledge for AMS customers and provide expert level support on a variety of products, services and Platforms.
This role requires you to be an escalation point for AMS and provide technical support for Major Incidents.
You will also be responsible for the effective day-to-day management and resolution of incidents raised by customers, under Service Level Agreements, documented processes and procedures; and provision of technical expertise on assigned project/support activity.
What to Expect:
This is a great opportunity for someone that is looking to develop a career within D365 support and Power Platform support as training and a career development plan will be provided.
The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example.
We don't look for finished articles. We look for people who want to continue their career growth alongside NTT DATA 's.
To support your hard work and dedication, we will offer you the following:
A people focused business
Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills.
A varied client base
…And much more!