Data Warehousing Support Lead
Technical Support, London
Data Warehousing Support Lead
Technical Support, London

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more!

What you'll be doing:

The Datawarehouse Support Lead will play a development & support lead role working as part of the NTT DATA team. This role will report into the Delivery Manager for the NTT DATA account team.

The person playing this role will build strong working relationships with key client and NTT DATA stakeholders.

  • Developing & supporting ETL solutions in SQL Server: MS SQL, SSIS, SSRS, MS SQL Administration, Azure Data factory, and Azure MSSQL.
  • Debugging issues, finding the root cause, and applying fixes.
  • Taking business requirements and work with other team members to estimate and design end-to-end solutions.
  • Managing and maintain all aspects of ETL from development, bug fixing, batch job monitoring.
  • To Provide 'hands on' technical support and escalation (through Incident, Change & Problem Management procedures) and to ensure that SLA's are achieved, whilst also looking for ways to improve the day to day IT delivery.

What you'll need:

  • Development & production support background with exposure to Data Warehousing at scale
  • Experience developing & supporting ETL solutions in SQL Server: MS SQL, SSIS, SSRS
  • MS SQL Administration, Azure Data factory, Azure MSSQL
  • Code Review & Unit Testing, Source Control
  • Exposure to DW development practices (code & configuration management, build processes) 
  • Appreciation of design patterns and practices that apply to the data warehouse space (e.g. Data Modelling) 
  • In-depth experience in data warehousing concepts - ELT, Datamodelling techniques.
  • First Line, Second Line and hands-on Operational Support experience (Incident Management, Problem Management, Request Fulfilment, etc.)
  • The ability to design and advocate for technical solutions to business problems.
  • Strong understanding of delta (batch) processing, slowly changing dimensions, data marts.
  • Strong knowledge of SQL
  • Experience with Git and Azure DevOps
  • Training & Certification (desired):
    • Azure Data Fundamentals DP900
    • Designing an Azure Data Solution DP201
    • Implementing an Azure Data Solution DP20
    • Data Engineering on Microsoft Azure DP203
    • Preferable ITIL certified, but at a minimum ITIL aware

...and finally:

To support your hard work and dedication, we will offer you the following:


The opportunity, as we grow, to move between our expanding industry portfolios across Telco Media, Public Sector, Insurance, Manufacturing & Automotive and Banking, etc.

An online training platform with 3,000+ courses, accessible at any time, to help you sharpen your PM skills and to further your knowledge across a wide range of related disciplines

A vibrant community of 200+ project and programme management professionals, to learn and share knowledge and best practice experiences

Health insurance, Life Assurance, and Group Income Protection

A series of extra benefits such as; dental covering, gym membership, buy/sell holiday days, health and wellbeing support, mental health support, and saving/investing options.

Opportunities to gain professional certifications

Back to search Email to a friend Apply now

Service Line Manager

Denzil Pudota
Chief Delivery Officer

Over 16 years of IT experience as an CA:Gen, Oracle PL/SQL Developer and as a highly accomplished Product Delivery Manager for the last 7 years delivering highly complex solutions in the public and private services domain.

2 Royal Exchange

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

Jobs at NTT DATA

Browse all