You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community.
Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.
We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment.
As a seasoned SAP Service Delivery Manager, you will be responsible for owning both the management and delivery of services to customers in adherence with specified SLA’s; whilst ensuring customer satisfaction and the service is delivered in line with the agreed contractractual terms, as well as driving continuous improvement and innovation. You will also work closely with NTT DATA’s UK and India/remote-based staff for delivery of services to the customer. This role will require interacting with the client’s service management team, business stakeholders, NTT DATA UK internal stakeholders, and 3rd parties.
Our SAP team are market leaders in their fields, working on some of the most exciting projects and up-to-date technologies, to explore a sample of the work we have been doing and meet some of the team click the following link-
NTT DATA UK is committed and in a unique position to offer a fulfilling consultancy career. A low ego organisation with key values around Diversity and Inclusion, Corporate Social Responsibility and an inclusive progressive agenda where employees can play an active part.