Delivery Manager - Insurance
Project / Programme Management, London
Delivery Manager - Insurance
Project / Programme Management, London

Who we are:

Our mission is to build a strong and cohesive community of Project and Programme Managers to partner with our clients in the Insurance sector. We strive to support our customers in building and improving their digital infrastructure and tackle a great variety of technology challenges by leveraging the knoweldge and expertise of our hghly specialised Insurance teams.

What you'll be doing:

The Delivery Associate Manager role is key to driving the design and execution of profitable professional digital service delivery.  Successful execution of the role brings together the different service capabilities internally and on behalf of the client. 

You will be accountable for the creation and implementation of the delivery strategy and plan for the customer account/ portfolio of accounts, ensuring that current and future needs of the clients are met and exceeded. The delivery strategy ensures effective delivery of all services to a client or portfolio of accounts, meeting agreed service metrics for the customer /industry and delivery governance requirements.


What you'll need:

  • Demonstrable experience overseeing and managing complex accounts.

  • Demonstrable ability to develop and implement strategic initiatives driving delivery outcomes.

  • Expert priority setting skills as they relate to strategic direction of client and industry.

  • Demonstrable ability to lead large functional (including global) teams.

  • Drives quality and productivity within teams.

  • Expert analytical and problem solving, negotiation and organisational skills.

  • Ability to motivate, direct and lead large groups at all levels in the organisation

  • Extensive experience of managing very large internal teams and third party relationships across geographies /industries, successfully achieving customer satisfaction levels.

  • Expert ability to implement delivery transformation programmes to re-engineer delivery cost models.

...and finally:

Our Project Management practice aims to build a strong professional community where each individual can mentor others and be mentored, and can grow professionally through training and support to reach their career goals. The focus on clients, teamwork and foresight are our DNA and we are looking for someone who shares and embodies these core values, leading by example.

  • To support your hard work and dedication, we will offer you the following:
  • The opportunity, as we grow, to experiment new industries, such as Insurance, Public Sector, etc.
  • An online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills
  • A vibrant community of 100+ project and programme management professionals to learn from and share knowledge and best practices
  • …And much more!

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Service Line Manager

Anuj Kapoor
Head of Delivery, Insurance

Anuj is a senior executive with deep experience in technology solutions across multiple sectors. With a strong understanding of software development, technical consultancy and delivery management Anuj is currently responsible for the delivery of all Insurance programmes of work.

2 Royal Exchange

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

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