UX Researcher (SC Clearable)
Design, London
UX Researcher (SC Clearable)
Design, London

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences; these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment.

Tangity is a global, leading user experience and technology design brand based in the heart of London. Part of the NTT DATA, we have a reputation for designing and building compelling digital solutions that help consumers and business users get things done – simply, beautifully, and effectively. Our award-winning creations have set new standards for clients such as across multiple sectors.
 

What you'll be doing:

You will plan, design, and carry out research activities with the people and customers who use the products and services of our clients. Your research will inform policy, services, products, content, and design among other client requirements.

As a result of the insights and learning you will contribute, and work in multi-disciplinary, agile teams that include UX designers, product managers, technical architects and engineers, and business analysts.

As a Senior User Experience (UX) Researcher, you will:

  • Build user-centred practices in teams, emphasising the diversity of users
  • Identify research needs and select the most appropriate research methods from ethnographies to surveys
  • Analyse findings from all methods of research, including quantitative data analysis, to generate meaningful insights actionable recommendations and influence decisions
  • Present findings and any resulting recommendations or strategy in a clear, visual manner - drawing on the design expertise of the team - so that anyone can understand and use the information
  • Contribute to engagement with different stakeholders on research findings workshops with stakeholders to identify and prioritise their requirements creative solution brainstorming and work sessions with client and team a positive and psychologically safe culture to deliver the highest value for a client.

What you'll need:

  • Work experience as a User Researcher (UX), ideally in consultancy firms, research agencies, large research teams or organisations where research has been critical in facilitating data-driven business decisions
  • Proven ability to design and execute an effective research plan that delivered on the objectives
  • Excellent presentation skills, meaning you can deliver actionable insights and make clear recommendations while considering the interests and existing knowledge of your audience
  • A multi-disciplinary team-oriented personality and the ability to work well with a variety of people who come from different departments, disciplines, and backgrounds

 

...and finally:

We don't look for finished articles. We look for people who want to continue their career growth alongside NTT DATA 's.

To support your hard work and dedication, we will offer you the following:

A people-focused business

A fast paced and exciting working environment

Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills.

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Service Line Manager

Stephanie Lacher
Senior UX Designer, UX Researcher, Senior UX/UI Designer, UX Designer, UX Designer

Head of Tangity UK

Location
2 Royal Exchange

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

NTT DATA
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