Back to Job SearchYou will be joining this rapidly growing service line responsible for all Managed Service contracts to all of our customers across all sectors. We cover Service Operations and service desk, AMO, Cloud technology, End User Compute and legacy ITO. We align with ITIL and are agnostic across our delivery capability in relation to core IT, Cloud, service desk, EUC tools and technologies.
We are passionate about delivery and live the NTT DATA values in parallel with a healthy work / life balance and a great team spirit.
About you:
As a Cloud Solutions Practice Lead, you will play a highly visible role in harnessing skills from across the NTT DATA organisation to help respond to our clients’ challenges in the Cloud Solutions space. Particular focus will be public, private and hybrid cloud; IaaS and PaaS; Cloud Native platforms and applications, proprietary and open source tools; API platforms and frameworks; Managed Services etc.
You will have previous experience of working closely with Client Partners, Market Engagement teams, vendors and marketing, ensuring that the team / Service Line has the necessary capabilities ie skills, certifications, approaches and tools – to deliver for clients.
You will have led the production of solutions and propositions, the provision of solution assurance over ongoing projects and services and will have been responsible for growing the practice capabilities across industries.
You will have a flair for communicating innovative approaches and their benefits directly to clients, understanding the underlying business needs and goals, providing expert advice to support the resolution of complex business problems and to support sales.
You will have achieved Architectural certification in one of Azure, AWS or GCP.
You will be a customer champion within NTT DATA.
What to expect:
This role is expected to be central to running a growing practice and provide proposition ownership, support across the organisation to meet client needs at different stages of engagement, provide solution assurance for delivery and operation teams, build capabilities and manage a team of certified professionals and represent the practice as part of the Managed Services Senior Leadership team.
The responsibilities will include:
- Understanding client challenges across multiple accounts and industries, and formulate NTT DATA's responses/ approaches
- Develop new offerings to the meet Business Unit demands (including technology partner offerings and propositions)
- Develop, maintain and communicate a commercially prioritised backlog of work and roadmap for the team to ensure that team members are well utilised with clear objectives
- Build customer relationships across target accounts and gain trust and respect as a domain expert.
- Qualify leads with the Client Partners to review opportunities, ensuring that they are sized and scoped correctly and have the right resources assigned to them to enable them to be won
- Own single-Squad RFP responses, assist in multi-Squad responses, and lead/support the production of RFQ / RFI / RFP responses and other proposals to clients.
What's important?:
The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example.
We don't look for finished articles. We look for people who want to continue their career growth alongside NTT DATA 's.
To support your hard work and dedication, we will offer you the following:
- A people focused business
- Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills.
- A varied client base
- …And much more!
Service Line Manager
Over 16 years of IT experience as an CA:Gen, Oracle PL/SQL Developer and as a highly accomplished Product Delivery Manager for the last 7 years delivering highly complex solutions in the public and private services domain.
Location
“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.
At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”
Simon Williams, CEO, NTT DATA UK
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