Back to Job SearchThe team you'll be working with:
NTT DATA is an agile, innovative and extremely people-focused company; it feels like a start-up but with serious backing and has the reputation of exceptional end-to-end solutions.
You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community.
Growing our UK and Ireland Banking & Financial Services (BF&S) business is a key corporate objective, and we are in a rapid growth phase powered by centralised investments. We are a diverse team of banking experts and sales leads, collectively driving a high-performing team and market leading offerings to our banking clients. The opportunity has arisen for a dynamic client focussed individual to join the BFS team to help contribute further to our market expansion.
What you'll be doing:
In this role you will have full P&L responsibility for a large single or small portfolio of existing clients within the B&FS sector. You will build a strategy that delivers in line with budget revenue and profit targets to ensure account success (CSAT) and maintenance and growth.
Acting as a senior ambassador for the NTT DATA brand and service offerings, you will cultivate long term client relationships with key client personnel (up to C-suite), developing a deep understanding of their business, it’s ambitions and drivers, to identify and explore potential opportunities for further revenue growth. This is underpinned by your thorough understanding of current and future trends within banking and financial services.
Working collaboratively across NTT DATA internal teams, you will ensure that our services meet the client’s needs and expectations, in terms of behaviours, innovation, value for money and other key differentiators to retain long term client relationships.
What experience you'll bring:
What you will need
· Ability to maintain constructive relationships with sales support and service lines to construct solutions for meeting client’s business needs with key personnel in assigned customer accounts
· Bring new ideas and perspectives to executives’ agnostic of immediate sales opportunities
· Building vendor and other partner relationships to drive the business forward
· Uses industry expertise and thought leadership to identify market trends, navigate change, avoid pitfalls, and transform business process.
· Ability to navigate large, complex, geographically dispersed organizations at the "C" executive level and other key decision makers
· Ability to advise on the role of technology in business and how companies can leverage technology for competitive advantage.
· Focus on meeting customer needs, building productive relationships, and maximize customer satisfaction.
· Leading collaborative approaches with sector peers, delivery and the practice and service lines
· Ability to identify opportunities, manage pipeline, close sales and manage revenue with a clear growth mindset
· Effectively market our multiple services offerings and digital capabilities based on client-specific business priorities, co-create multiyear roadmap to transform and digitally uplift client's organization.
· Articulate and tailor value propositions based on the needs identified for client and differentiation of our company
· Manage the mix of new vs renewal and drive proactive sales efforts
· Proactively assessing, clarifying, and validating customer needs on an on-going basis
· Clear understanding of key competitors including areas of focus and key strategies
· Ability to drive the end-to-end internal sales process from inception through deal closure including full understanding of all client deliverables, solutioning, pricing, proposals, and governance. Develops relationships and networks for the resources needed to manage a pursuit.
· Negotiate the pricing and commercials in a manner that meets profitability goals
· Ability to create a deal that aligns the business objectives of the Client with our services and offerings.
· Ability to present and articulate content in a dynamic, influential, and confident manner on the topic at hand (i.e. – oral presentation, 1:1 and written)
· Managing the commercial/contractual relationship with the client, negotiating terms and conditions, utilising the expertise in our legal and commercial teams to develop innovative and market leading deals and terms
Financial Management and Targets
· Ability to interpret financial information, identify risks and opportunities, and implement change programs to maximize profitability.
· Skilled at managing a P&L through robust pipeline management, utilising tools such as Salesforce to ensure full portfolio of opportunities captured
· Regularly review progress and define strategy to exceed targets
· Assuring work order cover across client base and being accountable
· Delivery of budgeted margin – project margin and net margin
What experience you’ll bring:
· Significant experience with 10+ years in a sales role within Financial Services Technology
· Experience using Salesforce and ERP systems for team, opportunity and pipeline management
· Demonstrable leadership and team management experience
Who we are:
NTT DATA UK&I is an ambitious business, and we want our people to be ambitious too: in your outlook, attitude and career goals. Building on our amazing heritage, we are embracing future opportunities with positivity, energy and commitment. Working together, we can create a positive, rewarding and inclusive culture.
Our commitment is to provide a forward-looking, equitable and rewarding place to work. We are developing programmes and initiatives to help our people to feel encouraged, appreciated and valued: we want you to feel like you belong here.
Your commitment is to reimagine and reinvent the possible, in your day-to-day work and how you interact with clients. This can mean challenging accepted wisdom, asking the right questions, making more meaningful connections. We’re working to provide an environment where that’s possible, in the belief that you cannot achieve your best without feeling energised and motivated.
The outcome is to create a place where you can thrive - where your growth and development are nurtured in a culture that celebrates creativity, innovation, and teamwork. We’re committed to fostering an environment that not only makes you want to stay but inspires you to reach new heights. At the heart of everything we do is our belief in the power of people, the deep, one-to-one relationships we build with you, and the lasting connections you create with clients. We want you to grow with us because when you succeed, we all shine.
Our mission: to accelerate client success and positively impact society through responsible innovation
Our values:
· Respect every voice. We grow by listening. We invite different viewpoints, honor every background and encourage sharing perspectives to learn from one another.
· Think big. Be bold. We stretch beyond what's expected. Curiosity fuels us, ambition drives us and innovation is how we push boundaries to shape the future.
· Deliver the outcome. We build trust by keeping our word. We act with integrity and hold ourselves accountable – always choosing to do the right thing.
· Win together. We lift each other up. We collaborate across borders, share openly and succeed as one global team.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
what we'll offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.
Location
“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.
At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”
Niccolo Spataro, CEO, NTT DATA UK
