1. Front Desk Management:

• Greet and welcome visitors, clients, and employees in a courteous and professional manner.
• Direct visitors to the appropriate staff members or meeting rooms.
• Answer and direct phone calls to relevant departments or individuals, taking messages as needed.
• Maintain a tidy and organized reception area, ensuring it is always presentable.
• Handle incoming and outgoing mail, packages, and deliveries.

2. Administrative Support:

• Assist with administrative duties such as filing, data entry, and maintaining office supplies.
• Schedule meetings, conference calls, and supporting executive assistance as and when required with office-based tasks (e.g. Binding, Printing)
• Maintain the office calendar and coordinate logistics for events or meetings.
• Booking courier request and monitoring of DHL inbox.

3. Communication & Coordination:

• Serve as the primary point of contact for internal and external communication.
• Monitor and respond to emails, ensuring timely follow-up on inquiries.
• Assist with managing and tracking office supplies, ensuring stock levels are sufficient.
• Collaborate with various departments to ensure the smooth flow of information and requests.

4. Office Maintenance:

• Monitor the cleanliness and organization of office common areas.
• Report any maintenance or safety issues to the General Services Lead

5. Customer Service:

• Provide exceptional service to clients, addressing their needs and inquiries.
• Ensure all visitors are logged and tracked for security and safety purposes.