Facilities Manager
Business Operations, London
Facilities Manager
Business Operations, London

The team you'll be working with:

The role is a key part of the UK Facilities team, leading General Services for our UK Property Portfolio. Covering a variety of activities and responsibilities, the role is a lynchpin for how we operate; engaging with suppliers, internal stakeholders. The role is responsible for running and managing the General Services Team.

The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example.

The ideal candidate will be highly personable, professional, able to multitask and deal with a busy workload. You will have a high attention to detail, be enthusiastic, energetic and proactive with excellent team spirit and a passion for dealing with people.

What you'll be doing:

  • Manage all day-to-day operations of hard and soft services in relation to all the UK properties
  • Support the Head of RE&WP in ensuring all NTT offices comply with relevant security and environmental standards
  • Work closely with IT Support Engineers to ensure workspaces are always fully functional from an IT perspective
  • Monitor the condition of office fittings and fixtures ensuring asset register is maintained
  • Maintaining site reports for all offices - supplier certification, service reports and weekly/monthly worksheets.
  • Liaising with contractors and suppliers in ensuring jobs are completed in a timely manner
  • Liaising with landlord on day-to-day issues
  • Chair monthly meetings with external service providers and ensure they comply with service level agreements, escalating
  • issues to the Head of RE&WP when required
  • DSE assessments reviews
  • Health and Safety coordination and part of the Environmental champions.
  • Manage the Front of House team.
  • Work closely with other members of the RE&WP team in developing and improving the services.

What experience you'll bring:

  • Team Management skills
  • Excellent communication and influencing skills, in person and in writing
  • Good customer relationship skills demonstrable by experience
  • A collaborator but able to work under own initiative and able to escalate matters when required
  • A ‘can-do’ attitude
  • Ability to demonstrate proactiveness and continuous improvement
  • Experience of standard Microsoft applications
  • Good understanding of health and safety requirements within a building environment

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.


For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA

what we'll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

For more information on NTT DATA UK & Ireland please click here

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.

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Service Line Manager

Giles Crossley
Operations Director

Epworth House, London

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

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