Junior Integration Support Technician
Junior Integration Support Technician

Who we are:

Junior Integration support technician

At NTT DATA we are exceptional together and we believe in growing by helping others grow, whether that be clients, partners, or employees.  

In order to achieve our goals, our diverse and talented team leads by example. As a Leader you will uphold the values of the company, be a focal point for your team, colleagues and clients and be involved in decisions to ensure the long-term sustainability of the organisation.    

We support each other to be who they want to be, work how they work best. This is how we bring innovation, and how we build a better future for our people, our business and our society. 

We provide a safe environment in which all of us can be ourselves and reach our full potential. Our success comes from our people, regardless of ethnicity, cultural background, gender, nationality, sexual orientation, or anything else that can be used to differentiate people, because we are exceptional together. 

We understand you may not tick all the boxes of the requirements list but if you are interested in this or any other opportunities within NTT DATA, do not think twice and apply!

As part of our continuous growth, we are looking for a Junior Integration support technician to join our team technology team in Glasgow. 

What you'll be doing:

  • Provide on call support
  • Ensure daily, weekly and monthly tasks are complete on schedule and according to IT process
  • Daily checks and ad hoc support request activities
  • Ensure business support processes are followed and documented
  • Ensure that all calls are logged and the system is kept up to date

SSIS support

•         Housekeeping on the SSIS database

•         Deletion of checkpoint files

•         Access to the production server is via password management

•         Minor changes (to configuration details)

•         Promotion to production

•         Connectivity testing

Standard support activities:

 •        Missing file investigation

•         Queries from project about existing interfaces etc.

•         Queries from the business about production interface status.

•         Minor changes (e.g. schedule time)

•         SharePoint site administration

•         Maintain documentation

•         Review new interfaces going into support.

What you'll need:

  • Experience working on IT integration and/or middleware support services for around a year
  • Good interpersonal and communication skills
  • Able to demonstrate problem-solving skills
  • Multi-task, flexibility and fast learning
  • SQL skills to query Oracle and Microsoft SQL DBs
  • Microsoft SQL Server Integration Services (SSIS)
  • Batch technology awareness
  • File transfer protocols
  • UNIX support commands
  • Windows support commands
  • Microsoft Excel (advanced)

...and finally:

Our employees' safety is a priority, so currently you will be working from the comfort of your own home most of the time. In the future when we can spend more time in the office we are based in Central Glasgow where you can enjoy the vibrancy of this great cultural hub!

.... And another thing, you will be joining a close-knit team that is supportive and approachable. This means that as a new joiner, you will always have someone available to offer help and guidance.

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Service Line Manager

Eduardo Fernandez
Energy & Utilities Director

I am a highly motivated and experienced Director with 15+ years of demonstrated international history working in the information technology and services industry who thrives on building teams, developing relationships at all stakeholder levels and challenging where appropriate to deliver quality outcomes. Experienced in Digital Transformation focusing on switching the IT function to become a business partner aimed to impact business goals and results. Throughout my career I have spent considerable amounts of time working with global teams and as such I have gained an appreciation of how to strategically plan and successfully execute while respecting both global and regional priorities, culture and vision. I strongly believe that organisations should embrace technological disruption to gain competitive advantage. Please feel free to reach out, happy to help if I can.

Glasgow City Centre

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Simon Williams, CEO, NTT DATA UK

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