Modern Workplace Technical Architect
Business Operations, Birmingham
Modern Workplace Technical Architect
Business Operations, Birmingham

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open  golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more!

What you'll be doing:

  • As part of this Modern Workplace role, you will be involved in creating, maintaining and supporting all aspects of End User Compute and Modern Workplace solutions for enterprise clients, acting as an SME in your specialised areas of Modern Device Management
  • Technical design, administration and advisory for modern device management
  • A proven background in application packaging and deployment utilising methods from scripts to MSIX
  • Organise the implementation through constant improvement of information systems, data handing, processes/procedures, organisation, and equipment
  • Utilise your excellent communication skills to interface with the client and internal customers
  • Ensure you develop yourself through offered training and collaborative forums to stay up to date with emerging Microsoft capabilities to ensure you are offering nothing short of excellence
  • Take part in pre-issue/post-issue peer reviews, utilising your expertise and up-to-date knowledge to advise on remediation plans
  • Explain and promote the features and benefits of solutions to internal and external customers
  • Supporting, coaching, and developing junior members of the Workplace Team
  • Support the smooth handover of projects as part of a delivery team and acting as an escalation point

What you'll need:

  • Experience across Modern Device Management and M365 coupled with a relevant longstanding background in broader End User Computing
  • Demonstrable technical understanding of multiple aspects of M365, examples include: Teams, Intune, M365, Conditional Access, Licencing etc.
  • Core knowledge and understanding of the wider Microsoft 365 stack, such as Teams, SharePoint, Exchange & Power Platform
  • Have solid knowledge of Microsoft Endpoint Management solutions such as Configuration Manager, Microsoft Intune & Windows Autopilot
  • Experience contributing to designs and managing change controls
  • Excellent documentation skills are mandatory
  • Have a solid understanding and capability towards PowerShell and independence in creating scripts & automations
  • A solid understanding and practical experience of Active Directory & Azure AD
  • Be versed in Microsoft security products and features, recommending the proper usage and configuration of them
  • Highly committed, motivated, and a self-starter – must be proactive rather than waiting for a steer from above
  • Ownership of Device Build’s and technical ownership of the end user experience will be desirable 

...and finally:

We offer a range of benefits that support your physical, emotional, and financial wellbeing and our Learning and Development team ensure that there are continuous growth and development opportunities for our staff across NTT DATA UK&I. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

NTT DATA UK&I is an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.

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Service Line Manager

Stuart Reardon
Managed Services Operations Director

I am the Operations Director for NTTDATA managed services responsible for ensuring the smooth internal running of the service line. This spans everything people and process as well as commercial, financial and governance. I am a qualified engineer, and experienced programme manager with an SAP technology background that moved into this role in 2016. This shows the opportunity NTTDATA enables should anyone join our business.


“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

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