Senior Manager HRBP
Business Operations, London
Senior Manager HRBP
Business Operations, London

Who we are:

You'll be joining the 6th largest IT Service Provider, present in more than 50 countries. From our roots in Japan, NTT DATA's mission is to facilitate business change and technology transformation across many industries for a better future for our business, people and community. Some of the projects we have supported include the digitising of The Open  golf tournament and applying Formula 1 technology to support medical staff at University Hospitals Leicester.

Everything we do is underpinned by our core values of 'Clients First', 'Teamwork' and 'Foresight' and we achieve these by putting people first.

We support and celebrate our differences and preferences, these are what makes us unique. Some of our initiatives, collectively known as “DO Diversity”, aim to create a space for us to learn and get involved in building a truly diverse environment. Our Culture & Ethnicity Network gives our colleagues a platform to share their various backgrounds; Our NINGEN programme allows the new generation of NTT DATA employees around the world to connect and shape the future of our organisation and the “City Gives Back” allows us to support our local community that has been affected by the COVID-19 pandemic...and much more!

What you'll be doing:

Reporting to the Senior HR Business Partner this role will be responsible for a designated client group, working closely with senior leaders to support the delivery of a proactive people strategy. The HRBP will apply HR expertise and commercial understanding to partner the Business Unit/Service Line leadership team supporting business changes , cyclical activities and people development .

Client Group Alignment and support.

Responsible for a range of actions and activities for a particular client group, supporting the business with the full generalist employee lifecycle. Visibility in locations where the client group is based is key for this role.

Keeps senior management advised of potential problem areas and recommends/implements solutions as appropriate. 

Working as a key interface between HR specialist functions and business stakeholders to ensure smooth and effective management of HR annual activities and change programmes. Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.

HR Projects

Supporting on adhoc, cyclical or statutory HR projects as per required by Snr HRBP, including M&A, TUPE projects and organisation restructure. 

Employee Relations.

rovides guidance and counsel on employee relations issues, company policies and guidelines. Supporting managers on employee relations matters including grievances, disciplinary and capability matters

Performance management.

Drives an effective approach to performance development within the business area. Support business leaders with implementation of an effective feedback process to motivate high performers and improve poor performers. Support Learning and Development programs including upskilling people managers, ensures the business understands the tools and technology to perform key HR functions such as performance reviews, development plans and objective setting.


Provides business unit reporting and analysis as needed (workforce planning, absence management, succession planning, performance management, etc.).

Employee Engagement.

Champion new initiatives in the areas of employee engagement and culture. Working closely with L&D and SHRBP to assist in communicating and drive action planning and ongoing employee satisfaction programs in your business areas. 

Vision & Values.

Act as a champion and role model for the NTT DATA UK Vision & Values. Working closely with the Business unit lead/Service Line Head to ensure that people practices are effective in embedding and reinforcing the Company values. 


What you'll need:

  • Strong knowledge of UK employment legislation and practical experience of applying this knowledge in ER cases.
  • Ability to champion and drive organisational initiatives within designated client group
  • Ability to find solutions to move things forward in complex and ambiguous situations
  • Influencing skills; you must be able to influence senior managers within the business
  • Personable, collaborative and engaging, ambitious to succeed in a fast paced business environment

...and finally:

The focus on Clients, Teamwork and Foresight is in our DNA and we are looking for someone who shares and embodies these core values, leading by example.

We don't look for finished articles. We look for people who want to continue their career growth alongside NTT DATA 's.

To support your hard work and dedication, we will offer you the following:

A people focused business

Excellent opportunities to grow your career, including an online training platform with 3000+ courses, accessible from everywhere, to sharpen your skills.

A varied client base

…And much more!

Back to search Email to a friend Apply now

Service Line Manager

Evelyn Healy
VP of HR

Evelyn is a business focused HR Leader with experience of working and leading HR teams to enable companies to scale growth or organisations going through significant business transformation. Excellent at partnering with C-Suite Executives and Senior leaders to develop and implement people strategies to drive business outcomes.

2 Royal Exchange

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Fernando Apezteguia, CEO, NTT DATA UK

Jobs at NTT DATA

Browse all