Salesforce Business Analyst
Solutions Architecture, London
Salesforce Business Analyst
Solutions Architecture, London

Who we are:

At NTT DATA are exceptional together and we believe in growing by helping others grow, clients, partners and employees.

In order to achieve our goals, our diverse and talented team leads by example. As a Leader you will uphold the essence of the company, be a focal point for your team, colleagues and clients and be involved in decisions to ensure the long-term sustainability of the organisation. 

We support each other to be who they want to be, work how they work best. This is how we bring innovation, and how we build a better future for our people, our business and our society.

We provide a safe environment in which all of us can be ourselves and reach our full potential. Our success comes from our people, regardless of ethnicity, cultural background, gender, nationality, sexual orientation, or anything else that can be used to differentiate people, because we are exceptional together.

What you'll be doing:

We understand you may not tick all the boxes of the requirements list but if you are interested in this or any other opportunities within NTT DATA, do not think twice and apply!

As part of our continuous growth, we are looking for a Salesforce Business Analyst to join our Enterprise & Cloud Solutions department.

  • Provide SME for both client delivery projects and prospect client pre-sales engagements
  • Lead the design and configuration based on solutions for our clients
  • Translates business requirements into solutions
  • Ensuring that the solution accurately reflects and meets the defined expectations of the business, from both functional requirements and process perspectives
  • Provide a detailed level of effort estimates for proposed solutions and provide expertise during pre-sales efforts to estimate the level of effort
  • For Leaders, demonstrate thought leadership through publishing, public speaking, and client presentations

What you'll need:

  • 3-5 years of experience working on Salesforce implementation projects with end-to-end implementation experience with the Salesforce platform
  • Proven ability to design and optimize business processes and define solutions
  • Have creative problem solving and analysis skills with an ability to identify develop and implement solutions to gaps to meet the needs of the business
  • Ability to lead and/or participate in design sessions and communicate design options to clients
  • Extensive experience in Agile, Scrum, and Waterfall methods
  • Strong stakeholder management skills
  • Excellent client-facing skills
  • Ideally with Salesforce Certifications

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Service Line Manager

Mark Watmough
Head of Application Services

2 Royal Exchange

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Simon Williams, CEO, NTT DATA UK

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