Back to Job SearchThe team you'll be working with:
We’re looking for a Commercial Manager to join our Public Sector business at NTT DATA.
Working across the full commercial lifecycle, you’ll help us shape and deliver commercially sound, competitive deals – from early opportunity and bid activity through contracting and negotiation to the ongoing commercial management of live contracts.
You’ll work closely with Sales, Delivery, Legal, Finance, Pricing and Procurement, helping ensure that our commercial commitments are clear, risks are understood and the value agreed during the sales process is protected through delivery.
What you'll be doing:
You’ll support commercial activity across a portfolio of Public Sector customers, including:
- Support the commercial aspects of bids, proposals and new opportunities.
- Help structure deals so that pricing, scope, contractual risk and delivery assumptions are aligned and deliverable.
- Support the negotiation and approval of contracts, statements of work, changes and pricing models.
- Support and, where appropriate, lead negotiations with customers.
- Identify commercial risks and opportunities and develop appropriate mitigations.
- Provide ongoing commercial support to Delivery teams, including contract interpretation, change control and issue resolution.
- Help manage variations, disputes and other post-contract commercial matters.
- Protect margin and revenue by identifying value leakage, cost exposure and revenue assurance issues.
- Ensure supplier arrangements appropriately reflect our commitments to customers.
- Provide clear, pragmatic commercial advice and constructive challenge to stakeholders.
- Contribute to the development of commercial frameworks, pricing approaches and more innovative commercial models.
- Help improve commercial consistency, capability and ways of working across the Public Sector business.
What experience you'll bring:
You’ll have around 2–5 years’ experience in commercial management, contract management, post-contract governance, deal support, legal operations or a related commercial role.
We’re particularly interested in someone who brings:
- A good understanding of the end-to-end contract lifecycle, from bid and negotiation through to in-life contract management.
- Experience of contract terms, obligations, scope and change control, service levels, acceptance, dependencies, amendments and disputes.
- Good commercial and financial awareness, particularly around margin protection, value leakage, revenue assurance and cost exposure.
- The ability to interpret contractual terms and translate them into practical actions for the business.
- Strong stakeholder management skills and the confidence to provide constructive commercial challenge.
- Clear written and verbal communication skills.
- Strong attention to detail and the ability to manage multiple commercial priorities.
- A proactive, pragmatic and solutions-focused approach.
- Experience within IT services would be beneficial, as would experience working across multiple customers, projects or geographies.
- Experience with Salesforce, Power BI or contract management systems would also be useful. A commercial or contract management qualification, such as World Commerce & Contracting, NCMA or equivalent, is desirable rather than essential.
What success looks like
- Success in this role means helping the business secure good deals and deliver them well.
You’ll help us achieve:
- Clearer, commercially sustainable deals with aligned pricing, scope and contractual obligations.
- Earlier identification and management of commercial risk.
- Reduced value leakage and margin erosion.
- Stronger protection of revenue and commercial value across live contracts.
- Fewer avoidable disputes, escalations and service-credit exposures.
- Faster, smoother commercial decision-making without unnecessary bureaucracy.
- Commercial models that support longer-term customer relationships, including approaches beyond traditional T&M and Fixed Price.
- Strong relationships with Delivery, Client Partners, Legal, Finance and our customers.
- One of the biggest challenges – and opportunities – will be building credibility quickly and providing the right level of commercial challenge while helping the business move at pace.
Who we are:
At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.
what we'll offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/
We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.
At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”
Niccolo Spataro, CEO, NTT DATA UK
