We are looking for a Product Designer, who has experience delivering AI products and services, is comfortable working with low-code/no-code tools, and has the ability to leverage AI tools in their design process.

This role sits within cross-functional product squads alongside Product Managers, Engineers, Data Scientists and AI specialists. You will help shape intelligent products from early concept through to scaled delivery, ensuring they are intuitive, transparent and grounded in real user needs.

You will combine strong product thinking, systems design and interaction craft with a practical understanding of how AI models behave in the real world, including their strengths, limitations and evolving behaviour over time.

Alongside client delivery, you will contribute to Tangity’s human-centred AI approach to product design, helping build out best practices, frameworks and reusable design patterns for working with AI, from discovery and experimentation through to production. This includes supporting our point of view for clients and contributing to AI maturity assessments that help organisations understand where and how AI can create meaningful value.

In the early phase of the role, there will be a focus on building these foundations while supporting client engagements. Over time, you will grow into a strong voice for AI-informed design within the studio, helping design intelligent products that are not only technically powerful but also responsible, understandable and trusted by the people who use them.

What You’ll Do

• Design AI enabled products and features from discovery to delivery
• Shape user experiences that incorporate machine learning, generative AI or automation
• Translate complex technical capabilities into simple, human centred interactions
• Define the level of automation for a product or its functions to determine the most optimal level of human in the loop / over the loop.
• Use AI and low-code/no-code tools within your own workflow for research synthesis, ideation, prototyping and iteration
• Collaborate closely with Data Science and Engineering to define feasible, responsible solutions
• Prototype conversational, predictive and adaptive experiences
• Define interaction patterns for explainability, feedback and human oversight
• Support co-creation workshops with clients to identify high value AI opportunities

Responsibilities

• Contribute to the end-to-end user experience of AI driven features or products
• Balance desirability, feasibility, viability and responsibility in AI solutions
• Design for transparency, trust and ethical use of AI
• Define how users understand, control and correct AI outputs
• Contribute to experimentation and evaluation frameworks, including qualitative and quantitative testing
• Contribute to scalable design patterns for AI interactions across products
• Share best practice for AI informed design and optimum workflow with the wider team
• Present concepts and rationale clearly to both technical and non-technical stakeholders

Expected Behaviours

• Curious about emerging technologies and proactive in exploring new tools
• Comfortable working in ambiguity where systems evolve over time
• Systems thinker who understands flows, edge cases and dependencies
• Confident collaborator across Product, Engineering and Data Science
• Thoughtful and responsible in considering bias, fairness and risk
• Clear communicator who can simplify complex technical ideas
• Hands on and pragmatic, willing to test, learn and iterate quickly
• Accountable and outcome focused, linking AI initiatives to measurable impact