Delivery Director - Banking & FS
Information Technology, London
Delivery Director - Banking & FS
Information Technology, London

What you'll be doing:

  • Leading large-scale, complex technology portfolios (£30m+) for Banking & Financial Services clients
  • Managing end-to-end delivery including planning, execution, monitoring, and control
  • Building and maintaining strong senior client relationships, achieving high levels of customer satisfaction
  • Consistently delivering exceptional service supported by a disciplined “no surprises” approach
  • Operating across the full delivery lifecycle, including proactive engagement through pre-sales and sales to validate proposals from a delivery perspective
  • Leading cross-disciplinary teams across multiple programmes, including performance management, objective setting, and capability development
  • Ensuring robust governance, assurance, and accurate reporting of programme performance to all stakeholders
  • Collaborating closely with Client Partners and senior leadership to drive account growth
  • Proactively managing risks, issues, dependencies, change, quality, and configuration
  • Defining and tracking KPIs to monitor and control delivery performance
  • Owning programme financial management, including budget control and contractual performance
  • Identifying and mobilising suitably qualified resources in collaboration with internal service lines
  • Building a culture of continuous improvement, learning, and delivery excellence

What experience you'll bring:

  • Proven track record of leading large-scale, complex technology programmes and portfolios (£30m+) for UK Tier-1 Banking clients
  • Demonstrable delivery leadership experience across Financial Markets, Corporate & Investment Banking, and Commercial Banking
  • Strong understanding of UK banking operating models, regulatory expectations, and risk & control frameworks
  • Extensive experience delivering end-to-end programmes across the full lifecycle, from mobilisation through transition to BAU
  • Proven ability to lead multi-disciplinary, geographically distributed delivery teams across complex programmes
  • Deep experience with Agile, Scaled Agile, MSP, and hybrid delivery models within regulated banking environments
  • Strong capability in managing complex risks, issues, dependencies, and change while maintaining delivery control
  • Exceptional senior stakeholder management skills, including engagement with C-suite and executive-level stakeholders
  • Strong commercial acumen including programme financial management, forecasting, cost control, and margin optimisation
  • Experience managing Statements of Work, change control, and delivery financial governance
  • Proven leadership and people management experience, including coaching, mentoring, and capability development
  • Experience supporting pre-sales engagements and shaping delivery approaches for UK Tier-1 banking clients

Who we are:

At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.

what we'll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

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Location
Epworth House, London

“Upon joining the NTT DATA UK family, you will experience a culturally diverse organisation living our values of Clients First, Teamwork and Foresight as we partner with our customers every day.

At NTT DATA UK, we are proud to support and invest in our people. We offer a variety of rewarding career paths and opportunities to develop professionally - with access to cutting edge innovation.”

Niccolo Spataro, CEO, NTT DATA UK

NTT DATA
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